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Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.
Free Version
Learn how to design, configure, and manage Microsoft Dynamics 365 Contact Center enhanced with Co-Pilot AI. This hands-on e-learning program guides you through intelligent automation, AI-driven agent assistance, and real-world contact center scenarios to boost productivity, streamline workflows, and deliver exceptional customer experiences
Learn how to design, configure, and manage Microsoft Dynamics 365 Contact Center enhanced with Co-Pilot AI. This hands-on e-learning program guides you through intelligent automation, AI-driven agent assistance, and real-world contact center scenarios to boost productivity, streamline workflows, and deliver exceptional customer experiences
Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.
Free Version